Omnichannel Customer Services 

Multilingual, Multicompany Cognitive

Conversational Platform

Cognitive IBM Watson based transactional channel for human language interaction
  • Improves the availability of live agents to assist consumers with more complex inquiries  

  • Provides consumers with navigational assistance with general and specific tasks including, but not limited to Quotation, FNOL, Assisting/Replacing Call center, Brokers, Agents.  

  • Serve as an active purchaser, including creating competitive processes increasing Customer experience  

  • Beth Platform provides robust ML-based support for dialogue management and extensive conversational flows  

  • Can be easily retrained, updated for corrections, changes and new information

Beth General Architecture

Omnichannel Customer Services Coverage

Multilingual Transactional Channel for Human Conversation

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